Terms & Conditions

Welcome to Ziggnet! By signing up for our services, you agree to the following terms and conditions. Please read them carefully to understand your rights and obligations.

1. Acceptance of Terms

By using Ziggnet’s services, you agree to these Terms and Conditions. If you do not agree, you may not use our services.

2. Service Usage

  • Authorized Use: Ziggnet services are intended for personal or business use as outlined in your plan. You may not use our services for illegal activities, unauthorized access to networks, or activities that violate the rights of others.

  • Fair Usage Policy: Certain plans may be subject to a fair usage policy to ensure network stability and equitable access for all customers.

  • Equipment Responsibility: You are responsible for maintaining Ziggnet-provided equipment in good condition. Damage beyond normal wear and tear may result in additional charges.

3. Billing and Payments

  • Billing Cycle: Services are billed on a recurring monthly basis unless otherwise stated. Payment is due on the date specified in your invoice.

  • Payment Methods: We accept payments via credit/debit cards, direct bank transfers, and other approved methods.

  • Late Payments: Late payments may incur additional fees. Repeated failure to pay on time may result in service suspension or termination.

  • Disputed Charges: If you believe there is an error in your bill, notify us within 30 days to resolve the issue.

4. Account Suspension and Termination

  • Suspension of Services: Ziggnet reserves the right to suspend services for non-payment, violations of these terms, or as required by law.

  • Termination by User: You may terminate your service at any time by contacting our customer support. Early termination fees may apply if you are under a contract.

  • Termination by Ziggnet: We may terminate your account for fraudulent activity, illegal use of services, or breach of these terms.

5. Service Limitations and Interruptions

  • No Guarantee of Uninterrupted Service: While we strive to provide reliable internet services, Ziggnet does not guarantee uninterrupted or error-free service.

  • Maintenance and Outages: Scheduled maintenance or unforeseen technical issues may cause temporary interruptions. We will notify you of planned outages whenever possible.

6. User Responsibilities

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access.

  • Compliance: Ensure your use of Ziggnet services complies with all applicable laws and regulations.

  • Prohibited Activities: Prohibited activities include but are not limited to spamming, hacking, distributing malware, or using services to infringe on intellectual property rights.

7. Liability and Disclaimers

  • Limitation of Liability: Ziggnet is not liable for damages resulting from service interruptions, data loss, or unauthorized access unless caused by our gross negligence or willful misconduct.

  • Indemnification: You agree to indemnify and hold Ziggnet harmless from claims arising out of your use of our services.

8. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Changes will be effective upon posting on our website. Continued use of Ziggnet services after updates constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by the laws. Any disputes will be resolved in the courts of this jurisdiction.

10. Contact Information

For questions or concerns about these Terms and Conditions, please contact us:

Ziggnet Customer Support
Phone: +91 9990503332
Email: support@ziggnet.com